MyChart Proxy Access: Accessing a Loved One's Health Record


Parents and caregivers can access and manage their loved one's personal and family health information online by submitting a MyChart proxy access form.

Using proxy access, you can see your loved one's health records, message doctors, complete questionnaires, access prescriptions, and schedule and view appointments.

Request Access to a Child's MyChart Account

Depending on the child's age, parents and guardians have different levels of access to their child's MyChart information:

  • Full Access: 0-12 years old
    Parents and guardians have full access to all MyChart features through their own MyChart log in. A child age 12-years or younger cannot have a personal MyChart account.
  • Limited Access: 13-17 years old
    At 13, teens may create their own account with full access.

    When the child turns 13, access is automatically reduced to "limited" for parents and guardians who already had full proxy access. Features such as medications, lab results, appointment scheduling and previously sent messages are disabled or reduced due to state laws, which allow for minors' rights to health information privacy.
    Limited access for parents and guardians includes the ability to:

    • View some vaccination records
    • Send secure messages to some providers
    • Pay bills

Cognitively Limited Child: For children who are not able to make their own medical decisions, proxy access can be provided to their legal representative.

For Current MyChart Users

If you have a MyChart account, you can request proxy access electronically:

  1. Visit mychart.hopkinsmedicine.org and log in to your account.
  2. Select the "Messaging" tab in the top navigation bar.
  3. Select the "Request Family Access" option from the drop-down menu.
  4. Click the "Request access to a minor's record" link.
  5. If you are the parent of the minor child, select "Yes."
  6. If you are not the parent of the minor child, select "No."
  7. Click "Continue" and complete the form.
  8. Legal guardians are required to upload documentation as proof of court-appointed legal guardianship.
  9. Review the form, and click the pencil icon to make edits.
  10. Click "Submit."

Additional Ways to Request Proxy Access

How do I request proxy access if I don't have a MyChart account?

  1. Download the correct form from the MyChart sign-in page, or request the form at a Johns Hopkins facility.
  2. Complete and sign the appropriate proxy access form.
  3. Give the completed form to a health care professional where the patient is receiving care.
  4. A parent can then ask a member of their child's health care team to help them set up MyChart access for themselves and complete proxy access for the child.
  5. Other adults requesting access to a child or teen's chart will need to submit legal documentation showing proof of court-appointed legal guardianship and have their proxy access form reviewed and approved by the Privacy Office.

Adult Patient Authorizing Access to Their Own MyChart Account

Adults (age 18 and older) can authorize another person to access their MyChart information to help with their health care. Proxy access can be stopped at any time by the proxy or the patient.

Levels of Adult Proxy Access:

  • Full Access: Access to all MyChart features.
  • Scheduling Only: The ability to view and schedule appointments only.
  • Cognitively Limited Adult: For adults who are not able to make their own medical decisions, proxy access can be provided to the legal representative.

For Current MyChart Users

If you are a patient with a MyChart account, you can grant permission for another adult to gain proxy access to your medical information electronically.

  1. Visit mychart.hopkinsmedicine.org and log in to your account.
  2. Select the "Messaging" tab in the top navigation bar.
  3. Select the "Request Family Access" option from the drop-down menu.
  4. Click the "Grant an adult access to your record" link.
  5. Complete the form fields with information about the person you wish to have proxy access to your MyChart account.
  6. Select either "Full Access" or "Scheduling Only" access for the proxy.
  7. Click "Valid for as long as My Proxy is involved in my care," or add an expiration date.
  8. Read the agreement and click "Agree" if applicable.
  9. Click "Submit."

Additional Ways to Request Proxy Access

Authorizing proxy access to your health information when you or the other person do not have MyChart accounts.

  1. Download the correct form from the MyChart sign-in page, or request the form at a Johns Hopkins facility.
  2. Complete and sign the adult proxy access form.
  3. Give the completed form to a health care professional where you are receiving care.
  4. Set up MyChart accounts for yourself and the adult you wish to authorize. A member of your health care team can provide you with the access codes necessary to set up MyChart accounts for yourself and your proxy.
  5. A health care team member can complete proxy access for the adult you are authorizing. Or, once you have MyChart access, you can complete the proxy authorization form electronically through your MyChart account (see the above instructions on this page).

Request Proxy Access for Cognitively Limited Individuals (Child or Adult)

Cognitively Limited Child Proxy Access

For a child who is not able to make his or her own medical decisions, full access can be provided to the child's legal representative. This is called cognitively limited child proxy access. Download and print the Cognitively Limited Child form. This form must be submitted at a Johns Hopkins office along with legal documentation and verification from two medical physicians.

Cognitively Limited Adult Proxy Access

  1. Download and print the Adult Cognitively Limited Proxy Access form.
  2. Complete and sign the Adult Cognitively Limited Proxy Access form and submit it to a Johns Hopkins staff member along with documentation supporting your legal representative status (court order or other legal document).
  3. The request will be sent to the Johns Hopkins Privacy Office for approval.
  4. Once you receive approval, establish your MyChart account — the staff can either text an access code to your cellphone or send you a letter with an access code for you to use online.
  5. Once approval has been received from the Privacy Office and your MyChart account is established, Johns Hopkins staff can complete the proxy access.

Download Proxy Access Forms

For more information on MyChart, please visit our frequently asked questions page.

 
 

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