My Chart Proxy Access/Accessing a Loved One's Heath Record


Parents and caregivers can access and manage their loved one's personal and family health information online by submitting a MyChart proxy access form.

Using proxy access, you can see your loved one's health records, message their doctors, complete questionnaires, access prescriptions, and schedule and view appointments. For more information on MyChart, please visit our frequently asked questions.

Request Access to a Child's MyChart Account

Depending on the child's age, parents and guardians have different levels of access to their child's MyChart information:

  • Full Access: 0-12 years old
    Parents and guardians' have full access to all MyChart features through their own MyChart log in. A child younger than 13 years old cannot have a personal MyChart account.
  • Limited Access: 13-17 years old
    At 13, teens may create their own account with full access.

    Parents and guardians automatically receive limited access, even if they previously had full access during the child's younger years. Features such as medications, lab results, appointment scheduling and previously sent messages are disabled or reduced due to state laws, which allow for minors' rights to health information privacy. Limited access for parents and guardians includes the ability to:

    • View some vaccination records
    • Send secure messages to some providers
    • View and pay bills

How do I request proxy access?

  1. Download or request and sign the appropriate proxy access form.
  2. Give the completed form to a health care professional where the patient is receiving care.
  3. A parent can then ask a member of their child's health care team to complete proxy access.
  4. Other adults requesting access to a child or teen's chart will need to have their proxy access form reviewed and approved by the Privacy Office.

For a child who is not able to make his/her own medical decisions, full access can be provided to the child's legal representative.


Request Access to an Adult's MyChart Account

An adult, age 18 years and older, can authorize another person to access his/her MyChart information to help with their health care. Proxy access can be stopped at any time by the proxy or the patient.

Levels of Adult Proxy Access:

  • Full Access: Access to all MyChart features.
  • Limited: The ability to view the health record, send messages and schedule appointments only.
  • Scheduling Only: The ability to view and schedule appointments only.
  • Cognitively Limited: For adult who is not able to make his/her own medical decisions, proxy access can be provided to their legal representative.

How do I request proxy access?

  1. Download, complete and sign the appropriate proxy access form.
  2. Give the completed form to a health care professional where the patient is receiving care.
  3. The health care professional will process your request.

 
 

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